Privacy Policy Statement

We value your trust. This policy explains how we collect, use, and protect your personal data according to South African laws and international standards like GDPR.

Personal Information Collected

We only collect data needed to deliver services and improve your experience.

  • Contact details such as name, email, and phone number for communication purposes.
  • Business information to support consulting engagements and tailor our services.
  • Usage data about interactions with our website and digital services.
  • Technical details like browser type, device, and cookies to optimize performance.

How We Use Information

We use your data solely to provide, enhance, and secure our services.

  • To communicate about projects, support, or opportunities.
  • To personalize our analytics, AI, and process recommendations.
  • For technical improvements, diagnostics, and reliability monitoring.
  • To comply with applicable laws, regulations, and ethical standards.

Legal Basis for Processing

Processing relies on lawful bases under POPIA, GDPR, or contract requirements.

We process your data with your consent, to fulfil our contractual obligations, or as allowed by law for legitimate business interests and compliance.

Sharing Your Data

We do not sell your data. Sharing is limited and strictly controlled.

  • We collaborate with trusted service providers who support our business operations—each bound by confidentiality agreements.
  • Data may be disclosed if required by law or legal process.
  • Aggregated or anonymized data may be used for insights, never for marketing or individual targeting.

Data Protection

Your information is kept secure using technical and organizational safeguards. These measures limit unauthorized access, apply encryption, ensure regular audits, and keep security practices up-to-date. Absolute security cannot be guaranteed—but we rely on best-practice controls to reduce risk.

Your Rights

You may access, correct, or restrict your data as allowed by applicable law.

  • Request access to or correction of your personal records.
  • Request restriction of processing if you believe your data is inaccurate.
  • Withdraw consent where processing is based on consent, at any time.
  • Complain to a privacy authority if you are dissatisfied with our handling.

Cookies and Tracking

Our website uses cookies to enable functionality and analytics. You can adjust preferences anytime. For details, see our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

Have privacy concerns or questions about your data? Contact us using the details below.

Email Address: content@aerisviaeonix.sbs

Phone: +27339947411

Address: Co-working Space, 163 Bree Street, Cape Town 8001 South Africa

Changes to this Policy

This policy may be updated. The date below indicates the latest revision. Please review regularly.

Last Updated: April 13, 2026